Enhanced 9-1-1 is a service that displays the address of the caller on a computer screen at an emergency call answering center. If a caller is distraught, becomes unconscious, or hangs up, the answering center will know exactly where to send help. Those unfamiliar with their location or who do not speak English will also benefit.

To provide the exact location of a caller in the event of an emergency, each telephone number must be linked to a physical address. A physical address is a permanent, unique address that clearly identifies where a property is located, such as 453 North Road or 98 Pine Lane. A rural route mailing address, such as RR1 box 889 is not considered a physical address. It is important to note that cell phones ARE NOT considered a physical address.

Town Council will review and hopefully approve the new road names and addresses in Spring of 2024.

Creating the physical addresses Enhanced 911 needs to operate requires naming and/or numbering all roads with unique numbers and assigning numbers consistently to all properties in Kirtland. Once the road names and/or numbers and property numbers are assigned and adopted by the community, the new physical addresses will be used primarily for Enhanced 9-1-1 service in the event of an emergency. These new addresses will also be used by mail delivery carriers, utilities, delivery services, and others.

The new addresses needed for Enhanced 911 will be used by mail delivery carriers, utilities, delivery services, and others following the change.

The Town of Kirtland is following guidance provided in the NMDOT Re-Addressing Guide. They established an Addressing Committee to provide suggestions for new street names. To bring professional perspectives, the Town has hired Bohannan Huston, Inc. to help finalize new road names for the Enhanced 9-1-1 service. Part of the criteria for choosing final street names is picking names that do not currently exist in other towns within San Juan County, to avoid duplication and confusion.

Old addresses will be recognized by the Post Office for one year.

The Town only has the authority to change the street names within the Town limits.

The Town had been incorporated since 2015 and is still not in compliance with State Law. Re-naming the roads will bring the Town into compliance with established State Law.

The Town of Kirtland will pay for new road signs.

Some of the original plat names were already being used elsewhere in San Juan County. Some are still be considered for the final list.